We hope the following provides you with helpful information about our online store. Please don’t hesitate to contact us if you require further assistance. Thank you for selecting Scandinavian Touch for your Scandinavian clog and gift shopping needs.

If you have any questions about our products or need help with sizing, please send an email to info@scandinaviantouch.com If you prefer to speak to us or to order by phone, call us at 215-813-1315 between 10 AM - 5 PM.

We do not have a physical retail store. We are an internet store only.
Our mailing address is:

Scandinavian Touch
PO Box 64
Lahaska, PA 18931

You can safely place your order through our secure site. If you prefer you may also place your order via telephone at 215-813-1315 between 10 AM to 5 PM, or mail to the above address. The order form is easily printed out. If an item you have ordered is temporarily out of stock, You will be notified as to expected ship date. Prices are subject to change without notice due to fluctuations in the foreign exchange rates.

There is no sales tax on clogs or clothing in Pennsylvania. On other items shipped to PA addresses we must charge 6% sales tax.

If your order is a gift, we will gift box and wrap, and include a gift card with your personal message for no extra charge. On the order form there is a space for ship to as well as billing address. The receipts will be sent to you.

We accept Visa and Mastercard, checks and money orders. Orders with personal checks will be held 5 business days for clearing. There is a $20 fee for returned checks. If the address you supply is different from billing address on your credit card, we will also need that address.

Scandinavian Touch ships orders within the U.S. via US Priority Mail, which will reach you in 3 days. You also have the option of UPS 3-Day, 2-Day, or 1-Day delivery. Orders are normally shipped within 2 business days after we receive your order. If shipping will be delayed, we will contact you by email.

Orders are shipped from Southeastern Pennsylvania. For shipping to destinations outside the U.S., you will be shown an estimate of the actual shipping charges. We will email you if actual shipping charges exceed the estimate and request your approval prior to shipment.

International customers must pay with Visa or Mastercard. We can only ship your order to the address of your Visa or Mastercard account. Due to U.S. and international regulations, your package may be subject to import duties and taxes, which are levied once a shipment reaches your country. These charges must be borne by you. You should contact your local customs office for information on customs policies. We are required by law to list the value and contents of your order on customs forms for international packages.

We accept your returns for refund or exchange within 2 weeks of receipt of order. Shipping and handling charges are non-refundable. Merchandise must be in “like new” or unworn condition, and in the original box. Please fill out and include our packing list and a copy of your receipt. If original receipt is sent, it will be returned to you.

Please send returns to our warehouse location at:
Scandinavian Touch
230 Church Road
Hatfield, PA 19440